Sabre unveils AI-powered merchandising tool for airlines

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Sabre unveils AI-powered merchandising tool for airlines
Photo Credit: Mikko Lemola/Shutterstock

Sabre on Wednesday introduced a retailing platform for airlines, SabreMosaic, that uses artificial intelligence to generate personalized offers for customers.

SabreMosaic's AI capabilities are powered by Google

Sabre said the platform's offer-and-order retailing streamlines the booking process, consolidating information into a single customer record. Traditionally, airlines have used the passenger name record, e-tickets and the electronic miscellaneous document for ancillary purchases.

Michael Reyes, Sabre's senior vice president of product management, said SabreMosaic will serve all airlines, including low-cost carriers.

"It harnesses the power of artificial intelligence to empower airlines to dynamically create, sell and deliver higher-margin, personalized content," Reyes said.

Offers can be based on traveler preferences, history and tendencies.

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